Q1. What materials do you use for the sarongs?
Our sarongs are crafted from 100% premium rayon fabric, which is lightweight, breathable, wonderfully drapey, skin-friendly and wrinkle-resistant, delivering both comfort and durability. Using digital and reactive printing techniques, the patterns are sharp, colourfast and long-lasting. Full fabric composition details are clearly stated on each product page for complete transparency.
Q2. Will the product color be exactly the same as shown on the screen?
We adopt high-standard printing processes to restore the original color of the products. However, slight color differences may occur due to shooting light, monitor parameter settings, and fabric texture. This is normal in the industry and will not affect the overall appearance and use effect.
Q3. Can I get free samples? What is the sample policy?
We provide free product samples for quality inspection. Customers only need to bear the shipping fee with no hidden charges. It supports buyers to check fabric texture, printing quality and workmanship before bulk orders.
Q4. What are the MOQs for in-stock and custom orders?
For in-stock items, mixed styles are supported with a mixed MOQ of 100 pieces. For customized orders, the MOQ is 100 pieces per single color. Small trial orders are acceptable for market testing and long-term bulk purchasing.
Q5. Do you support custom design and sampling service?
We provide full OEM/ODM customization services, including custom sizes, edge styles, patterns, colors, brand logos and hang tags. Fast pre-production sampling is available. Mass production will only start after sample confirmation to reduce procurement risks and ensure stable delivery.
Q6. What is your production lead time? Is rush order available?
The regular production cycle for custom orders is 2 weeks. Rush production is available for large-volume orders according to your delivery schedule to meet your restocking and market launch needs.
Q7. What is your return and exchange policy?
We implement strict factory quality control. If you receive defective, damaged, wrong or missing goods, free replacement or refund is available within 30 days after order receipt. Color difference and personal aesthetic differences do not support unreasonable returns or exchanges.